The Audit Committee of iTHINK Financial will be conducting the annual audit of the records of your Credit Union. You may receive an account verification notice in November 2024, and we ask you to completely review all the information for accuracy. If any discrepancies are found, please fully explain them on the form and be sure to sign your name and date before returning your response to the auditors in the enclosed self-addressed prepaid envelope. Kindly return any discrepancies within 20 days from receipt of your notice so that questions can be promptly resolved. We appreciate your attention to this matter.
While iTHINK Financial actively monitors your accounts for potential fraud, please remember that we will NEVER initiate a call or email asking for your card PIN, Online Banking username and password, or full card number. If you have any doubt about the validity of a phone call or email you receive from us, please call our direct number at 800.873.5100 to speak with us immediately.
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What to expect:
An iTHINK Financial Member Service Advisor will meet with you either in-branch or over the phone to provide assistance with your account.
Based upon the reason for your appointment, we may need supporting documentation.
