Prepare For Your Appointment
What to expect:
An iTHINK Financial Member Service Advisor will assist you with obtaining a new or replacement Debit Card or PIN. To reset your PIN for an existing card, please have your Debit Card with you.
Thanksgiving Day Closure
We will be closed in observance of Thanksgiving Day on Thursday, November 28. View our holiday schedule
Annual Member Verification
The Audit Committee of iTHINK Financial will be conducting the annual audit of the records of your Credit Union. You may receive an account verification notice in November 2024, and we ask you to completely review all the information for accuracy. If any discrepancies are found, please fully explain them on the form and be sure to sign your name and date before returning your response to the auditors in the enclosed self-addressed prepaid envelope. Kindly return any discrepancies within 20 days from receipt of your notice so that questions can be promptly resolved. We appreciate your attention to this matter.
Fraud Prevention Reminder
While iTHINK Financial actively monitors your accounts for potential fraud, please remember that we will NEVER initiate a call or email asking for your card PIN, Online Banking username and password, or full card number. If you have any doubt about the validity of a phone call or email you receive from us, please call our direct number at 800.873.5100 to speak with us immediately.
Click here for more informationDebit Card Replacement/PIN Reset Appointments
